If anyone has given us outstanding service, we will tip extra at the end of the week. However, they are also increasingly found on ships that have "ship-in-a-ship" concepts like Norwegian Cruise Line's The Haven and MSC's Yacht Club. Put your requests in but be aware that sometimes the service from them will not be instantaneous as they may be helping/serving another guest. They also supervise the room steward and makes sure things are done properly. Guests booked in a Garden Villa receive six bottles of liquor along with unlimited mixers, garnishes, sodas and bottled still and sparkling waters. This high-end boutique luxury line is known for its upgraded amenities, and suite guests enjoy English butler service unparalleled on other cruise lines. In some instances, your cruise ship butler may be shared by an entire group of suites and in other instances your butler is assigned just to you. Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. I admittedly didn't read through them all but it's a good starting point at least! Plus Ups are excluded. 301 Route 17 N, Suite 1150, Rutherford, NJ From here, the sky is quite litterally the limit. was busy handling technical details with the registration process. Guests in the Grill-level suites enjoy high-end service, and are assigned personal butlers who do everything from serving champagne on your verandah to helping you put on your cuff links for a formal dinner. The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. Guests booked into any Owners Suite or Deluxe Owners Suite receive three bottles of liquor from a special menu, along with unlimited mixers, sodas and bottled still and sparkling water. The last two times I laid, it out what and when I wanted - perfect - no disappointments - it is a great three part system. Was at St. Johns Bay well over a mile from the ship and as a test used the. Celebrity Cruises is one of those lines that offer both concierge and butler service. We enjoy eating in the restaurants more than we would the room. Additionally, the typical cruise passenger that enjoys butler service is in a completely different financial category than the family of five packed into an inside cabin looking for every opportunity to save a buck. Silversea offers a pillow menu, and your in-suite butler will help you to select the right one for your sleeping comfort. Trained by the Guild of English Butlers, the butlers on Regent Seven Seas cruises are second to none. We never did dinner in our room - well, except for teen boy who I think had room service dinner and then "real" dinner with us at least twice, but I won't count that! Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. Listing for: Simpson Housing LLLP. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Now we are really looking forward to a new experience on our April trans Atlantic cruise. Copyright 2023 Northstar Travel Media, LLC. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. As youre sailing out of port, sipping on a glass of bubbly and snacking on todays treat you start thinking about what lies ahead for the evening. The Garden Villa guests will also enjoy private car service at the conclusion of the cruise, to the airport or home if within a 25-mile radius of the port, and will enjoy a private escort off the ship, through Customs and directly to the awaiting private transport. Thanks to all. I hope those neighbours tipped him well as he was so devoted. To find out more, please. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. Depending on the ship, cruise port, and cruise line, this can range from making arrangements for a special celebration, meeting you at the pier and escorting your and your bags onto the ship so you can avoid getting sweaty while bording the ship, setting up your in-room dining experience, and providing concierge type services so that you will never have to worry about getting that reservation for dinner or a show. This will greatly affect the level of tips that you are expected to reward their service with. Concierge guests get priority reservations for cruise excursions, dining and onboard activities. Voted "The Caribbean's Leading Cruise Line" 2013-2022 by World Travel Awards, This website uses cookies. Bliss Collection by Norwegian pillow-top mattress on stateroom beds. If unfamiliar the Daily Service Charges are: $20.00 USD per person,. At a couple of the ports where lines were long to get on, many of the butlers were out working the line, looking for their guests. They also handle your priority disembark at the end of the trip. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. The largest city in Arizona, Phoenix is also one of the largest cities in the U.S and is home to over 1.5 million people.As a major transportation hub, Phoenix is a financial, cultural and economic center for the Southwestern United States and is also known for its performing arts, museums and events. Cunard Line has long since held the reputation for being the premier in British luxury, so it is no wonder that their butlers are so highly regarded by guests and critics alike. Listed on 2023-03-02. You will interact with your butler inside your cabin or pass him in the hallway as you walk to and from your suite. ft.*, the Deluxe Owners Suite pampers up to six guests. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. The butler is your personal host during the cruise vacation. Cruise ship travel is changing this year: 7 changes you can expect in 2023. The other thing that the Butlers will do is they will spend some time explaining to you the facilities and how the ship works. Nobody should hang you up. hoping our third time in april actually results in an escort! Pre-Cruise Haven Concierge Desk Requests: When you book the Haven luxury experience, approximately 60-days prior to your sail date, you get a U.S. mail letter from NCL. This suite additionally includes a private balcony. the grandson had a meltdown and dad went to the room. Enrollment required. Fancy enjoying breakfast while taking in a sunrise over the ocean? (Yes, that was a little uncomfortable due to the glares of other pax, but we managed to get over it fairly quickly.) Thanks so much for the "informative" feedback. It was kind of neat. In my previous article, I told you what its like before you cruise, when you check in, and what you can expect in your stateroom. Norwegian Cruise Line's "ship within a ship", The Haven, offers a high-end luxury experience exclusive to guests booked in its suites. The butler will deliver your multiple course dinner to your cabin, and book your shore excursions, specialty dining and entertainment seating. I do remember being told to gather around in the waiting area so they can update people on things, but then never really telling us anything. Yours may or may not perform the following functions but this quick list will give you an idea of what to expect the first time Jeeves is at your service. first time, my mom's card didnt have her picture loaded when she scanned at security. Can someone please tell me what it means when you have a Butler/Concierge service for the room you booked? These Guild of Professional English Butlers are among the best anywhere at sea. Most concierges on cruise ships are absolutely fantastic and very talented at both making you feel welcome but also making reservations and arranging services. Started August 27, 2021, By Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. So we'll be trying that out next summer! We were on a very port intensive itinerary with our two kids. Relax with an incredible floor-to-ceiling view, and let the butler and concierge take care of the finer details. //